Friendly, super helpful, and tentative!

Sunset ridge is One of best Skilled Nursing facilities in Las Vegas. Nice pt/ot, they are professional and patient, lots of activities, all stuffs are friendly. Overall this is good rehab facility.

They are taking care of my brother and doing a great job!!

I want to say that my experience here in the beginning was a little hard because I was adjusting but my case manager straightened everything out and the rest of my stay was excellent. They got my meals, right they took great care of me very caring people the nurses And the CNA‘s (Ariana, Carmen,) were great they took great care of me. Sometimes you have to ring the bell and they’re busy you have to be patient and understanding and if you’re that way, they will take very good care of you so yes, I would recommend to stay here if you have to. Loet, RN is very helpful for my medication Ozempic so that my room mate can bring it to me. Supervisor Analiza,RN made sure that my shower is done even it wasn’t my shower day and my pain is under control. I got great Physical Therapy with Laura and Chad. I did so well that I’m getting out before my scheduled time to leave so that’s why I’m recommending this place. Thank you all right check or no post.

Grandpa stayed here for a few weeks. Great care from the hospital staff to admin. Rooms were clean and is right next to hospital which made it much more convenient.

My grandfather was admitted here. The nurses were wonderful as well as the hospital staff. It is right next to a hospital which made us feel safe as the doctors were right next door. I would recommend.

We were honestly a little hesitant to choose this facility after reading some of the reviews, but I’m really glad we gave it a chance. My husband’s stay was about three weeks, and overall, we had a very positive experience. The nursing staff was wonderful and very caring, and the rehab team was also extremely helpful and supportive throughout his stay. I had toured a few other facilities before making our decision, and I felt this one was much nicer and more comfortable compared to the others I saw. We’re very thankful for all the staff who took care of my husband and helped him during his recovery. We truly appreciate everything they did and are grateful that our experience turned out to be such a positive one.

I. Was visiting my nephew bring his mother from Texas was receive to notice the. Cleanest , pleasant surroundings and stafvery pleasant and followed rules I’d /photo very pleasant even his keeping I had read that someone said it was horrible well that’s not true it appears to be a nice

My dad had a fever for a few days and pain that was only getting worse. They sent him to get dialysis and the dialysis center called the ambulance because of my dad’s symptoms. Thank God the dialysis center called the ambulance for him because sunset ridge just sent him off to get dialysis despite his symptoms. It’s been a couple of days and my dad is still at the hospital. Nobody from sunset ridge had called me or my family, except for his night nurse the day of the incident. I decided to stop by yesterday to grab some of his things, come to find out he had been discharged and is no longer a resident there. THANKS FOR LETTING US KNOW. I expected a phone call from the social worker or his case manager Michelle but that never happened. They handed me his things in a plastic bag already packed. NOT including all his unopened water bottles I had bought for him that I always kept stocked (they do not provide bottled water for residents), unopened protein drinks I had purchased for him, diapers that my family had bought him from the store because he liked them better than the ones provided, bottles of hand sanitizers, hand wipes, face wipes, nail clippers, a sealed bag of Colgate Wisps since nobody there helped him brush his teeth, mints, sealed snacks, a small mirror, and a brand new lotion I just bought him. All purchased by his family. I’m highly disappointed in the complete lack of communication from this place. Multiple times they didn’t set up transportation to return him back from the dialysis center and he would have to wait HOURS after his treatment for him to be picked up. There’s also staff members who speak badly about patients amongst themselves in the hallways where other residents and families can hear. They do it in Spanish not caring who hears them. I can’t imagine being a resident there having to depend on and trust someone like that when you need help and care. Sad part is my dad made progress here and he would still come back if he could. Most of the staff is nice and helpful but I can tell they’re understaffed. Overall I honestly feel disrespected and like my dad was thrown out and disregarded from this place without a care, but this is the experience we were provided and since they obviously don’t want to speak to me, I’m writing this review to let others know about our experience here.

I had a very good experience with this skilled nursing facility. From the moment my mom arrived, I felt that she was treated with kindness, compassion, and the utmost care. The nurses were very attentive and responsive to her needs, which gave me great peace of mind during a difficult time. The staff members were friendly, caring, and welcoming, and the transition from the hospital to the facility went very smoothly. Everyone worked together to make the process as easy as possible for both my mom and our family. I truly appreciate the care and attention my mom received. Knowing she was in good hands made such a difference for our family. Thank you to the entire staff for everything you did for her!

BEWARE – Do NOT put your loved one in this facility. Broken furniture. Facility smelled horribly/dirty. Cold food served.

This place does not even deserve a 1 star. I am sorry to say this and I mean this with my whole heart. If u love ur loved one please do not send them to this place especially if they are not able to talk or do for theirselves or even more importantly if they have any kind of brain injury or dementia, Alzheimer’s DO NOT LET THEM GO THERE. We let a loved one go there from the VA and he went there he talked and had a couple accidents wetting the bed but now he doesnt talk he wears diapers and he was all bruised up and fingerprints on his arm. He is scared to go to any drs appointments that look like that place he never had water or a cup in his room. He went in there wearing clothes they lost his clothes we had to cna’s that were great but as far as the nurses they didnt know nothing that was going on, we never seen a dr for 13 days. When u talk to the director she tells u to talk to the charge nurse because they dont have a way to communicate with one another then get back to her. Patients were yelling for water for help etc. it was like thats the place u go to before hospice. It was so sad and smelled so horrible, dirty and just scary to know people go there in our families opinion they need to shut it down. The elevator didnt work u had to walk all through the downstairs to get to another elevator which when u got on it u t lucky if u didnt pass out from it being so hot in there they had machines with hoses stuck out everywhere very unsafe. In one of the bathrooms the sink was sitting on the floor. It was just unbelievable that it was open to use. They dont work with the patients. I can not even tell u how horrible that place was. We took him out 8 days early. Then when we went and get him the nurse laughed in our faces and talked about us to another nurse but still nobody could answer our questions or find the clothes he went in with which was logged on their check in sheet. Then we had a lady follow us and ask us questions being concerned but trying to justify his marks until she seen the pictures and then says “yes we are trying to weed out the bad ones” so if that tells u anything just be safe if u or a loved one goes here. They will never see anyone i know go there thats for sure!!

Staffs are very nice.

Appreciate the work of the CNA’s of my gosh these ladies are Hard working and thoughtful. My mom is in recovering from a stroke and their care is exceptional! Matter of fact the nurses and food services and PT are noteworthy in a GOOD way!

Everyone was soo helpful and soo nice taking care of my aunt..

Clean and friendly

Case manager Michelle doesn’t play by the rules sending patients to her bffs home health vs back to the patients preferred home health. Don’t be surprised when Medicare and the fbi come knocking at your door. Vegas health care is so sad now.

My mom and I love most of the staff here. If it wasn’t for the CNAs and therapists I don’t think we would feel as comfortable with this place. They really do make Sunset Ridge different from the rest

Excelente lugar de rehabilitación Siempre están al pendiente de los pacientes 🥇🙏🙏 Gracias por todo

My husband needed to come to Sunset Ridge after a long hospital stay to get his strength back before returning home. We found the entire staff to be very friendly and helpful with all our needs.